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1capabilities 1customer relationship management 1formative 1integration responsiveness 1international business 1market orientation 1marketing 1performance 1reflective 1strategic IT

1Venaik, Sunil

Date

12008 12011

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1capabilities 1customer relationship management 1formative 1integration responsiveness 1international business 1market orientation 1marketing 1performance 1reflective 1strategic IT

1Venaik, Sunil

Date

12008 12011

Title
Creator
Date

Customer relationship management and firm performance

- Coltman, Tim, Devinney, Timothy M., Midgley, David F.

Creator: Coltman, Tim , Devinney, Timothy M. , Midgley, David F.
Resource Type: journal article
Date: 2011

Formative versus reflective measurement models: two applications of formative measurement

- Coltman, Tim, Devinney, Timothy M., Midgley, David F., Venaik, Sunil

Creator: Coltman, Tim , Devinney, Timothy M. , Midgley, David F. , Venaik, Sunil
Resource Type: journal article
Date: 2008

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